When it comes to choosing home care for a loved one, families in the Bay Area have many options. But for those who want a boutique, concierge-level experience where the agency owner and care management team are hands-on from day one, Aviva In-Home Care stands apart.
A Growing Agency with a Personal Touch
Founded in 2014, Aviva In-Home Care has expanded across San Francisco, San Mateo, Santa Clara, and Alameda counties. Despite this growth, owner Evan Loevner and his client services director, Hazel, remain deeply involved with every client.
Unlike many agencies, Aviva doesn’t operate as a large, impersonal machine. Instead, Evan and Hazel meet directly with families, often in emotionally charged situations such as hospital discharges or sudden health declines. Whether the need is urgent same-day staffing or a more gradual introduction to care, Aviva tailors its process to the family’s pace and circumstances.
A Strategic Partnership with Honor Care Network
One of Aviva’s greatest advantages is its partnership with Honor Care Network. Recruiting and retaining reliable caregivers is the greatest challenge in the industry, but Honor provides Aviva with access to a pool of more than 400 vetted caregivers. This partnership ensures:
Faster starts of care — often same-day or next-day
Reliable backfills when caregivers are unavailable
Advanced training in memory care, chronic disease support, and more
State-of-the-art scheduling and communication technology
Through this relationship, families benefit from both the personal, high-touch attention of a boutique agency and the professional infrastructure of a national network.
Concierge-Level Care Management
What truly sets Aviva apart is its white glove care management model. Evan, a former hospital administrator with a master’s degree in healthcare administration, brings clinical rigor to the agency. Alongside Hazel, he ensures that every client receives attentive, personalized care.
Some of the unique ways Aviva delivers:
Owner and director involvement throughout the care journey
Hands-on responsiveness — Evan or Hazel will even step in personally if a caregiver can’t make a shift
Nursing oversight from Honor’s staff to ensure compliance with doctor’s orders and best practices
Cloud-based client communication so families near and far can access real-time shift notes, reports, and caregiver updates
This system not only reassures families but also creates a more professional and supportive environment for caregivers, leading to higher job satisfaction and better care consistency.
Safety and Trust at the Core
Aviva emphasizes safety and compliance at every level. As a licensed agency, all caregivers undergo:
Fingerprinting and DOJ/FBI background checks via live scan
Drug testing
Employment and reference verification
Ongoing monitoring through live databases that notify the agency of any new offenses
This gives families peace of mind, especially adult children who may live across the country and can’t be present every day.
Why Families Choose Aviva
In a competitive market like San Francisco, Aviva’s model stands out because of its scale-with-care approach. The agency will never be a giant operation — they prefer to remain boutique and hands-on, serving around 30–35 clients at a time. This ensures that every client feels seen, supported, and valued.
As Evan says:
“We bend over backwards to make sure a client never misses a shift or is put in an awkward situation. That level of involvement — even from the owner — is rare in this industry.”
For families seeking not just caregivers, but a true care partner, Aviva In-Home Care is redefining what home care can look like.
👉 Learn more about Aviva In-Home Care at https://AvivaInHomeCare.com
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