Personal Care at Home in San Francisco
Aviva In-Home Care uses a Family-Centered Model of Care approach to home care services. Family-Centered care is made up of a set of values, attitudes, and approaches to services for clients with special needs and their families. Family-Centered care recognizes that each family is unique; that the family is the constant in our client’s life; and that they are the experts on the client’s abilities and needs.
Aviva works closely with the family to make informed decisions about the services and support the client and family receive. With Family-Centered care, the strengths and needs of all involved family members are considered. Studies have shown that health outcomes and levels of satisfaction are improved with this model of care. This is why this model is widely used at major health facilities across the U.S.
What is Daily Personal Care at Home?
Getting dressed, taking a shower, and moving through the home can become more difficult with age, disability, or recovery. Accepting help with these activities is a personal decision. Comfort, privacy, and individual preferences should guide the conversation.
Aviva In-Home Care provides non-medical personal care for people who need assistance with everyday routines. We work with clients and families to identify where help is needed and what the person can continue doing independently.
Call 415-463-1400 to discuss personal care and arrange a free assessment.
Help With Everyday Personal Routines
Personal care can include assistance with:
- Bathing, showering, and grooming.
- Getting dressed and changing clothes.
- Toileting and personal hygiene.
- Eating.
- Walking, positioning, and transfers, when appropriate to the assessed needs and care plan.
The level of assistance matters. Someone may need help fastening clothing but manage the rest of dressing independently. Another person may require more extensive physical assistance.
Describe the task in practical terms so the team can determine the appropriate support.
Let’s Get Started
Aviva works closely with your family, throughout the care process, to make informed decisions about the services and support the client and family receive.
Your Preferences Belong in the Care Plan
Personal care takes place in someone’s private space. The way assistance is offered can matter as much as the task itself.
Tell us about preferred routines, privacy concerns, and what helps you or your loved one feel comfortable. This might include a preferred bathing time, clothing choices, or a wish to complete certain steps without assistance.
Care should allow room for participation. Receiving help does not mean giving up every part of a familiar routine.
How Personal Care Begins
Start With a Conversation
Explain what has changed, which activities are difficult, and when assistance would be most useful. Mention any upcoming discharge or change in family availability.
Arrange an Assessment
Discuss the home environment, mobility needs, personal routines, and the help already available. Include the person receiving care whenever possible.
Review the Proposed Assistance
Clarify the tasks, schedule, caregiver requirements, rates, and minimum visits. Explain any equipment or physical assistance involved rather than assuming it is covered.
Confirm the First Visit
Before care begins, confirm arrival instructions, essential supplies, emergency contacts, and priorities for the first shift. The start date depends on the agreed arrangement and caregiver availability.
Share Feedback
Let the team know what feels comfortable and what needs adjustment. Changes in mobility or daily needs may require another review of the care plan.
RN Oversight and the Caregiver’s Role
Aviva identifies registered nurse oversight as part of its care approach, including nursing input into care planning and consistency with physician instructions.
RN oversight does not mean every caregiver is a nurse or that each visit includes skilled nursing. Ask the team how nursing oversight applies to your particular arrangement and whom to contact with a concern.
Personal care supports daily living. Medical treatment, clinical assessments, and rehabilitation remain with qualified healthcare professionals.
Planning for Mobility Assistance
Tell the team if the person needs help standing, getting into bed, using the bathroom, or moving between a chair and a walking aid.
The assessment should establish whether the requested assistance can be provided safely within the proposed staffing and equipment arrangements. Do not assume that one caregiver can manage every transfer.
If a healthcare professional has provided mobility instructions, share them with the team so responsibilities can be clarified.
Talk With Aviva About Personal Care
You do not need to know exactly how many hours to request. Begin with the activities that have become difficult and the times when help would matter most.
Call 415-463-1400.
Aviva In-Home Care | California HCO #414700119
Frequently Asked Questions About Personal Care Services
What tasks can personal care include?
Personal care can include assistance with bathing, dressing, grooming, toileting, and eating. Walking and transfer assistance may also be included when appropriate to the assessed needs and care plan. Describe the actual help required so Aviva can determine whether the proposed caregiver arrangement is suitable.
Can I continue doing parts of my routine independently?
Yes. Discuss which tasks you want to manage yourself and where assistance would help. Personal care should account for your abilities, privacy, and preferences. For example, you may choose your clothing and dress independently while receiving help with fasteners or another specific part of the routine.
Does RN oversight mean a nurse attends every visit?
No. Aviva identifies registered nurse oversight as part of its care approach, but that does not mean every caregiver is a nurse or every visit includes nursing services. Ask how oversight applies to your arrangement. Skilled clinical services must be provided by appropriately qualified healthcare professionals.
Providing Personal Care in San Francisco, Burlingame, San Mateo, Hillsborough, Atherton, Menlo Park, Palo Alto, Berkeley, Lafayette, Orinda, San Bruno, Millbrae, San Carlos, Belmont, Redwood City, Mountain View, Sunnyvale, Los Altos, San Jose, Santa Clara, Albany, Montclair, Emeryville, Foster City, Oakland Hills, Berkeley Hills, San Leandro, Hayward, Richmond, Cupertino, Campbell, Los Gatos, Saratoga, Moraga, Claremont, Palo Alto Hills, & Los Altos Hills.
With Family-Centered Care, the strengths and needs of all involved family members are considered.
Clinical Reviewer: Valerie VanBooven, RN, BSN
